Shipping

At Allainia & Co., we strive to provide our customers with a seamless shopping experience, and that includes a clear and efficient shipping process. Below you’ll find all the details regarding our shipping policies.

 

PROCESSING TIME

All orders are processed within 5 business days.
Orders are not shipped or delivered on weekends or holidays.

 

SHIPPING METHODS & RATES

Shipping rates are calculated at checkout based on the weight of your order and delivery location.

 

DOMESTIC SHIPPING

We currently ship within the United States, only.

Most orders will arrive within 5 business days after processing. Please note that delivery times may vary depending on your location.

 

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to track your order’s journey right to your doorstep.

 

DAMAGE AND LOST 

If your order arrives damaged, please contact customer service within 3 days of receiving your shipment. Include a description and photos of the damage so we can assist you promptly.

If your order does not arrive within the estimated delivery time, please reach out to our customer service team for assistance.

CONTACT US

If you have any questions about our shipping policy, please don’t hesitate to reach out! You can contact us at contact@allainiaandco.com.

 

Thank you for choosing Allainia & Co.

We’re excited to share our fragrances with you!